About this role
The company is engaging Customer Support Assistants to contribute their expertise to a customer's project focused on delivering outstanding customer experiences. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.
Requirements
- Minimum of 3 years’ experience delivering customer support in a professional setting.
- Proven expertise in managing complex customer cases with empathy and a solution-driven approach.
- Exceptional written and verbal communication skills, with attention to tone and clarity.
- Advanced proficiency in CRM software and digital support tools.
- Comprehensive understanding of product knowledge transfer and user education.
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